Real Time Search: Tracking Conversations
The real time nature of the internet has become a reality and this has major implications for search engines. With live blogging, Twitter and YouTube thousands of conversations are taking place and information still needs to be collected, organized, and filtered so that people can actually make sense of it. A number of real time search engines have appeared whose goal is to track information on a topic as it is happening.
Since much of the content produced on a social network stays there, it is not indexed by the major players like Google or Yahoo. Instead a real time search engine “indexes” those conversations. There are a number of search engines that have started to do this; Topsy (blogs, Twitter, Flickr, YouTube, news sites and others), OneRiot (Twitter and Digg), Tweetmeme (Twitter) and Collecta (blogs, Twitter, Flickr, YouTube, news sites and others). Facebook is an important part of a social media campaign, but so far to date real time search engines do not have access to information created inside Facebook.
As more and more searches take palce on these platforms there are implications for search engine optimization (SEO) and marketing (SEM). To show up in real time search results and drive traffic to your website you have to be participating in online conversations. People will use these new search engines for information on your brand and if you aren’t active on social networking sites then you are leaving your marketing to others.
When you converse with your customers; through blogs and blog comments, Twitter, YouTube, etc, you will be able to take advantage of real time search and see its benefit to your brand.

October 26th, 2009 at 2:47 pm
[...] your brand, if for no other reason then to provide a response to negative comments. Tools like real time search engines or applications like TweetDeck are great ways to monitor online [...]