Turning Clicks Into Customers
I had the benefit of being able to attend the e-marketing conference at Fanshawe College last Monday. It was a great day to connect with other Londoners who are all striving to understand social media and apply it to their business.
The day started with the keynote presentation by Mitch Joel of Twist Image in Montreal. He delivered his Six Pixels presentation in which he reiterated the need to understand that we are facing a radical shift in the way we communicate. One of the great things I took away was that with social media, customers still have the same amount of control as they always have. However now there is a greater amplification of their voices. Its easy now for anyone to become a competitor of a traditional business and to succeed.
Mitch delivers a rich and engaging presentation and it was a great way to start the day because it got the attendees all riled up and excited. He provided the groundwork to the day that allowed many people to start on an equal footing.
Following the keynote there were a number of breakout sessions. I attended Brady Murphy of Vortex Mobile’s session on mobile marketing and was able to connect with him about a few interesting things I’d experienced in the space. Brady talked about many of the challenges that mobile developers face when dealing with multiple platforms and service providers. I’ve mentioned before that I believe mobile to be the future of social media and 2010 will be an important year towards that development. This session reiterated that belief, and introduced a lot of new people to the concept.
However, the highlight of the day was the release of PolicyTool. David Canton presented on the legal issues surrounding social media and at the end unveiled the free social media policy generator. David was also asked to present PolicyTool at the final wrap up, so all the attendees were introduced to it. We’ve written about this already, including the resounding success that it has been.
I enjoyed my time at the conference and was glad to connect with lots of other people over the course of the day. Hopefully this is just the start to many more social media conferences in London.
