rtraction

AboutUs

Intermediate Network/Desktop Support Technician

Position Title: Intermediate Network/Desktop Support Technician

Position Type: Full-time Contract leading to Permanent

Education: College/University or equivalent experience

The Position

rtraction is currently looking for a talented and ambitious Intermediate Network/Desktop Support Technician who is interested in a job with exciting opportunities. A full-time contract position to start, this role has the potential to lead to a permanent, full-time position for the right candidate.  As a member of our team, you will provide technical support for our internal server and hosting farms in addition to supporting our external network support clients. 

You must be a graduate from a college or university computer support program and have 2 to 3 years of professional experience with Windows, Linux and UNIX operating systems.  You must be familiar with Microsoft Exchange, SQL Server, IIS, Apache, MySQL, PHP (installation and maintenance), firewalls and IDS systems.  Experience with Cisco firewalls would be considered an asset. 

What you will do

You will plan, deploy, support, and enhance the technical infrastructure for rtraction and our valued clients.  You will also assist with training, keep excellent records, and write technical documentation.  Approximately 50% of your time will be spent on-site supporting our London clients.

What you will bring

  • A well-rounded knowledge of desktops, servers, operating systems, and security technologies;
  • Excellent communication, organizational, and time management skills;
  • Exceptional problem solving and analytical abilities;
  • The ability to learn quickly and continuously;
  • The ability to work both independently and with others;
  • Technical documentation skills;

We're looking for a rational thinker with a genuine interest in technology and its practical applications. We're a small but powerful team looking for a keen and highly ambitious person who wants to work in a collaborative environment. This role will suit an intelligent, detail-oriented, and self motivated person who is dedicated, willing to learn, and has the ability to see things through to completion.

How to Apply

Please email a resume and cover letter outlining salary expectations to This e-mail address is being protected from spam bots, you need JavaScript enabled to view it .  We thank all applicants for applying but only those being considered for an interview will be contacted.