Ongoing support isn't just for the maintenance of your site, our team are an extension of your team for any changes you need for the website. The change threshold indicates that we will do any work that takes us less time than the hours listed in the support tier.

Examples of activities that could be conducted in a support agreement: 

• Making content changes on the website when you aren't sure of the best approach, or simply just don't have time.
• Creating a new graphics banner 
• Adding new users to the site

If a change will take longer than that threshold then we will let you know. If available, we can reallocate the budget from your website. If your website budget has been exhausted for the current time period, we can send a separate proposal for the work quoted.